Privacy Policy

At PetBuy.in, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website petbuy.in. Please read this policy carefully. If you disagree with the terms of this policy, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and location that you voluntarily provide when contacting us or enquiring about a pet listing.
• Usage Data: Information such as your IP address, browser type, pages visited, and time spent on the site — collected automatically via cookies and analytics tools.
• Communication Data: Messages or enquiries you send to us via the contact form or WhatsApp.

2. How We Use Your Information

We use the information we collect to:

• Connect you with breeders and respond to your pet enquiries
• Improve our website's content, functionality, and user experience
• Send transactional or informational emails (you can opt out at any time)
• Detect and prevent fraudulent listings or misuse of our platform
• Comply with applicable Indian laws and regulations

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With breeders when you enquire about a specific listing (only the information necessary for the enquiry)
• With service providers who assist in operating our website (e.g., analytics, hosting)
• When required by law or to protect the rights and safety of our users

4. Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies, but some parts of our site may not function properly without them. We use cookies for analytics (Google Analytics) and to remember your preferences.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no transmission of data over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal requirements
• Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at info@petbuy.in.

7. Third-Party Websites

Our website may contain links to third-party websites (such as Google Maps, WhatsApp, or social media platforms). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's Privacy

Our platform is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

PetBuy.in
WZ-78, Near Dwarka Metro Station, Shanti Park, Dwarka, New Delhi – 110059
Email: info@petbuy.in
Phone: +91 9911293906